Troubleshooting & logs

The AutoCAD connection

TODO: [PlateDesignTools talks to a running AutoCAD via COM. What "no drawing connected" means; what to do if AutoCAD was closed or restarted (re-connect from the header); behaviour if the COM link drops mid-operation; multiple AutoCAD instances.]

Common problems

TODO:

• "Nothing selected" / empty selection — [what it means, how to fix]
• Excel import didn't read the columns I expected — [check column aliases in Settings; the data range]
• Clearance check found nothing / found too much — [units, the minimum-clearance value, what was selected]
• An operation is slow on a large drawing — [typical timings; what to expect]
• The app won't start / crashes on launch — [check the log; AutoCAD version]

The log file

TODO: [Rotating log at %LOCALAPPDATA%/PlateDesignTools/logs/app.log. Uncaught errors are logged there. WARNING-level messages also show in the status strip.]

Getting help

TODO: [Email hello@testfixturecad.com with: what you were doing, the error message, the AutoCAD version, and the log file. We respond to every message.]

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